Every day, at a customer’s service

We are an Italian Company with a modern and international organisation and vision.
To better meet our customers’ needs Medival is divided in 2 different Business Units.
Each Business Unit can rely on a dedicated Sales & Marketing Team (Sales & Marketing Manager, Area Manager, Product Manager, Field Product Manager, Clinical Specialist, Salesmen, Sudbdealers) with indipendent organisation and promotional activity but with a common Service platform.

Thanks to our organisation we cover all the Italian territory.

Our customers are never alone

The reliability and professional level of a Company depend on the Quality of the Service our customers perceive. We rely on an excellent organisation, on innovative instruments and on qualified staff to offer our customers the best service.The Customer Service Department comprises:


  • A tender office dedicated to promptly deal with all tenders and bids procedures;
  • A customer service office dedicated to process orders and satisfy customers’ needs
  • A purchase office working closely with our suppliers to deal with all import customs issues and give technical assistance on products


Our new warehouse assure high quality standard shipments. Our orders and deliveries computer system enables us to minimize delivery times and to guarantee a faultless management of emergency situations and a continuous stock availability.

Total quality every day

Medival Quality System complies with UNI EN ISO 13485 Standard. The bar code system guarantees the tracing of all lots and makes the after-sales surveillance effective.The stored products are checked to ensure their integrity.

Products are stocked in a controlled environment. The Regulatory Affairs Department closely works with our suppliers to ensure the correct registration of Medical Devices in the Italian Ministry of Health Database System.

Our keys to develop success

Medival evaluate and choose high quality lines of products which are in compliance with European and National Standards for the safety of medical technology. Our preference is given to innovation, new techniques and new concepts, to products that in the long run offer real advantages and the best costs/benefits ratio.

We select advanced technology devices to help the medical staff in their work and to offer competitiveness in this particular area of work that requires special attention to expenses without affecting services.

“Genius without education is like silver in the mine”

― Benjamin Franklin

Knowledge is the key and Education is the way.
Education is the essential tool to make our knowledge grow and as a consequence to improve our perfomance.
First of all, we train our staff to reach the highest expertise level and to offer our customers the most competent and qualified support.

In addition to it, to assure our technology is correctly used, Clinical Specialists, Field Product Managers and Salesmen organise training and in-service activities to make a customer confident with a device use.

Medival medical education

We help our customers improve their professional and personal skills in their day-to-day work and organise professional training and educational events for healthcare workers, also in the Convention room at our facilities.

As part of the marketing activities, Medival has developed a medical education program, called Medival Medical Education, promoting:
≈ Regional educational events
≈ Travelling courses
≈ «one day in the OR with the experts»
≈ Happy hour with the expert

European Medical Device Distributors Alliance

Medival is the Italian member of EMDDA (European Medical Device Distributors Alliance). Medical device manufacturers interested in the main EU markets can meet EMDDA European members during exclusive meetings where they can present their products and meet a group of potential distributors at one time, saving in time and expense. EMDDA offers medical device manufacturers the opportunity to find the right partners and to have distribution agreements signed in Europe.

For further information, please visit

http://www.emdda.com/

Contact Us

please do not hesitate to contact us and
we will be more than happy to assist you

Contacts