our customers are never alone
The reliability and professional level of a Company depend on the Quality of the Service our customers perceive.
We rely on an excellent organisation, on innovative instruments and on qualified staff to offer our customers the best service.
The Customer Service Department comprises:
≈ A tender office dedicated to promptly deal with all tenders and bids procedures;
≈ A customer service office dedicated to process orders and satisfy customers’ needs
≈ A purchase office working closely with our suppliers to deal with all import customs issues and give technical assistance on products
Our new warehouse assure high quality standard shipments.
Our orders and deliveries computer system enables us to minimize delivery times and to guarantee a faultless management of emergency situations and a continuous stock availability.
